Wednesday, January 29, 2020

warning about Google accounts

I've used gmail and blogger for a while and they've been great, but:

When signing up for blogger years ago, I didn't have a gmail account, so I used my student email address instead. Last month I tried signing in, but after entering my password, google didn't recognize my computer and wanted to send a verification email to make sure it was me trying to log on. Reasonable, I suppose, except that I no longer have access to my student email account.

There is no solution to this problem. If I cannot enter the verification code, I cannot log-in to the account.

And google does not employ customer service reps who can fix it.

So I emailed the school, paid for an alumni email account for a year, had them forward emails from my student account to my alumni account, and got the verification code. And here I am.

This was a minor issue, but what if an unforeseen error happens with my primary gmail account? I guess it was a little unnerving to realize that I entrust so much information with an entity and have absolutely no chance of speaking to a human about fixing a seemingly minor error that could have locked me out of my account forever.

Anyway, make sure you set a backup/recovery email address. (Which at the moment, this google account is not allowing me to do.)

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